Stay connected for your trip in Europe
Discover the list of European countries covered by Orange
More than 40 countries covered by Orange in Europe, discover which ones on the list below :
Andorra, the Azores, Aland Islands, Germany, Austria, Balearic Islands, Belgium, Bulgaria, Canary Islands, Cyprus, Corfu, Crete, the Cyclades, Croatia, Denmark, Spain, Estonia, Faroe Islands, Finland, France, Gibraltar, Greece, Guernsey, Hungary, Ireland Iceland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Isle of Man, Norway, the Netherlands, Poland, Portugal, Czech Republic, Rhodes, Romania, United Kingdom, San Marino, Sardinia, Sicily, Slovakia, Slovenia, Switzerland, Sweden, Vatican City.
Why choose Orange's offer ?
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#1 Mobile Network
As a telecommunications operator in 30 countries, with partnerships with the best local operators, Orange provides one of the best networks in the world. For the eighth consecutive time, Orange has been recognized by ARCEP as number 1 for the quality of its mobile services in France. -
More than one million customers
More than a million customers have chosen to place their trust in Orange Holiday for the reliability and performance of its services, as well as the quality of its network. -
Best customer service
Our customer service is available everyday to assist you in finding the best offer and activating and using your Travel SIM Card.
Now, you can benefit the SIM card with eSIM technology in less than 5 minutes before your trip
Buy SIM Card online or when you arrive in Europe
Planning your next trip ? Choose a tourist SIM card to stay connected abroad. Thanks to internet access through mobile data, you'll be able to enjoy all the local services and make the most of your stay. Your SIM card is pre-activated, so all you have to do is insert it into your phone as soon as you arrive at your destination.
Download eSIM Card in less than 5 min
The eSIM is a digital SIM card that allows you to enjoy your mobile plan without needing to insert a physical SIM card into your device. Convenient and easy to use, you simply download the eSIM onto your phone by scanning a QR code to access your data anywhere !
How to download eSIM in less than 5 min ?
To fully enjoy your Orange Holiday offer, remember to register yourself
Once your SIM card or eSIM is installed on your mobile, you have 30 days to identify yourself on the website below. After this period, your Orange Holiday line will be suspended.
You can also buy your SIM Card once landed in France
Airport
At Paris Charles de Gaulle Airport.
- Paris Charles de Gaulle Airport – Terminal 1 Arrival
- Paris Charles de Gaulle Airport – Terminal 2E baggage arrival area
- Relay stores
Shops
- Orange stores
- Relay stores
- Tobacco stores
Want to top-up or more data ?
In a point of sale
Buy your top-up ticket in one of the local points of sale : in Orange Stores, tobacconists, Relay stores...
Online
Access the « Top up » section on travel.orange.com. Your account is immediately recharged.
Need a SIM Card for your trip in the world ?
Need more info ?
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Where can I buy Orange Holiday ?
Orange Holiday can be purchased online at travel.orange.com (eSIM only), in the Orange stores in mainland France or in specific Relay stores located in airports and train stations.
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How to activate Orange Holiday ?
Your SIM card will be activated once it has been inserted in your phone and connected to the cellular network. The process is automatic, no action is required from you.
Regarding the eSIM version, Orange Holiday will be active once the QR code has been scanned and the phone connected to the cellular network. The process is automatic, no action is required from you. -
When should I insert my SIM card in my phone ?
In order to avoid the unintentional activation of your SIM card or an unwanted usage of mobile data, we recommend to insert the SIM card only when you arrive at your destination.
If you own an eSIM version of Orange Holiday, you can scan it with your phone as soon as you received it by mail. It will only become active once connected to the European cellular network. -
How long my SIM card is valid ?
Your SIM card is valid for 14 days from the moment of its activation, meaning from the moment the SIM card has been inserted into your phone and that it starts using the cellular network.
If you own the eSIM version of Orange Holiday, the validity of the eSIM is the same, 14 days from the moment you start using the cellular network. During these 14 days, you must identify yourself at Orange.fr. -
Can I use the mobile hotspot sharing feature with Orange Holiday ?
Yes, mobile hotspot sharing is possible just like with a regular SIM/eSIM.
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What format should I choose ? SIM or eSIM ?
The SIM format is a classic SIM card compatible with all smartphones. However, you can purchase a digital SIM card (eSIM) on travel.orange.com but please note that only specific phones are compatible with eSIM technology (see next question). If your smartphone can handle eSIM you will only have to scan the QR code received by email and you'll be connected as soon as you land in Europe.
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Is my smartphone compatible with eSIM ?
The following devices are compatible with eSIM format (list updated in October 2021) :
- iPhone Xs, Xs Max and Xr at least
- iPhone 11, 11 Pro and 11 Pro Max
- iPhone 12, 12 Pro, 12 Pro Max, 12 Mini & iPhone SE 2020
- iPhone 13, 13 Pro, 13 Mini
- Samsung Galaxy Fold & Galaxy Fold 2 / Galaxy Z Flip & Z Flip 5G
- Samsung Galaxy S20, S20+, S20 Ultra / Galaxy Note 20
- Samsung Galaxy S21 5G, S21+ 5G, S21 Ultra 5G
- Google Pixel 3, Pixel 3XL, Pixel 4, Pixel 4XL, Pixel 4a (4G) et Pixel 5 (5G)
- Huawei P40 and P40 Pro & Mate 40 Pro
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How to track my Orange Holiday usage ?
You can track your Orange Holiday usage by dialing #123#. You will receive a text message when you will reach 80% of your data consumption and when you will have used all the data included in the Orange Holiday offer.
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Can I make calls or send text messages with Orange Holiday ?
Yes, Orange Holiday includes unlimited calls & texts from Europe to Europe and 2h calls & 1000 texts from Europe to the world.
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What happens when I consummated all the GB included in the Orange Holiday offer ?
You will receive an SMS indicating the complete depletion of your data. You do not risk any out-of-bundle extra cost.
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Can I top up my Orange Holiday plan if needed ?
Yes, you can top up anytime with our €19.99, €39.99 and €49.99 top ups available on travel.orange.com
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What does the Holiday €19.99 top up contains ?
The €19.99 Holiday top-up contains 12GB of high-speed internet, unlimited calls & SMS in Europe as well as 30 minutes and 200 SMS from Europe to the world. The recharge is valid for 14 days and allows you to keep the same phone number.
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What does the Holiday €39.99 top up contains ?
The €39.99 Holiday top-up contains 30GB of high-speed internet, unlimited calls & SMS in Europe as well as 2 hours of calls and 1000 SMS from Europe to the world. The recharge is valid for 14 days and allows you to keep the same phone number.
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What does the Holiday €49.99 top up contains ?
The €49.99 Holiday top-up contains 70GB of high-speed internet, unlimited calls & SMS in Europe as well as 2 hours of calls and 1000 SMS from Europe to the world. The recharge is valid for 28 days and allows you to keep the same phone number.
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Are all the Holiday top ups compatible whether I use SIM or eSIM format ?
Yes, alls top ups are compatible with all Orange Holiday plans no matter the format you choose, SIM or eSIM.
Need any help ?
Our customer service is available everyday to assist you in finding the best offer and activating and using your Travel SIM Card !
* Conversion as of June 6, 2024, 3:10 p.m.
(1) Voice Calls and SMS from France and Europe to international destinations and France (excluding special numbers such as premium rate numbers and short codes). Per second billing for all calls. Internet, TV and e-mail usage charged by 10KB increments. 30GB included for mobile data use in Europe; beyond this limit, deducted from the credit at the applicable rate. The offer does not include BlackBerry® e-mail service, and paying use, content and services. This offer is recommended for use with unlocked mobile phones. Top-up validity : 14 days. See terms and conditions and list of European countries at orange.fr.
Internet usage in Europe. Offer subject to conditions and valid on compatible networks and mobiles. 30GB of mobile internet included in the offer, beyond that, internet usage deducted from the main credit at the current rate. Offer recommended for unlocked mobiles. Credit valid for 31 days. Mobile Internet: Beyond the data bucket, Internet usage deducted from the credit at the current rate. Line validity : 6 months.
(2) According to the ARCEP survey on the quality of service of metropolitan mobile operators of 26 October 2023. Orange is 1st or 1st exæquo on the 278 criteria measured. Learn more about the site networks Orange.
Hands-free kit recommended